Frequently Asked Questions
Everything you need to know about your luxury scent journey.
Are your fragrances authentic?
Yes, every product we sell is 100% authentic and sourced directly from authorized distributors or the original manufacturers. We do not sell knock-offs or imitations.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental USA. Once your order is processed, you will receive a tracking number via email.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene standards, we cannot accept returns on fragrances that have been opened or sprayed.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our logistics to include more international destinations soon.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Why does my perfume smell slightly different from a previous bottle?
Fragrances are often reformulated by manufacturers, or variations can occur due to natural ingredient harvests. Additionally, 'maceration' or aging can affect the intensity of a scent over time.